Shipping policy
HOW DO I TRACK MY DELIVERY?
To track your order, please clink on the tracking link on your purchase receipt you would have received failing that you can email us at hello@wineadore.com or WhatsApp +65 835 81690
- Delivery Centre (Mon - Sun: 10 am - 10 pm)
HOW MUCH DOES DELIVERY COST?
Shipping Option
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Standard order below $150 - Cost $15.00 SGD
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Standard order over $150 - Free no charge
WHAT DELIVERY OPTIONS DOES WINE ADORE OFFERS?
- For most wines all orders made before 4pm gets delivered the following day between 11am and 5pm.
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Some specialty wines are kept under a more secure vault may need longer notice for next day delivery.
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For same day delivery there's Cost of $30.00 contact us on WhatsApp+65 835 81690
WHAT IF I PLACED MY ORDER ON A PUBLIC HOLIDAY?
Our warehouse is closed during public holiday
Shipping Option
How much do I pay for Delivery?
Standard SGD $15.00
When will my order reach me?
We deliver 5 days a week Monday till Friday business hours
WHAT IS THE MINIMUM AMOUNT TO QUALIFY FOR FREE SHIPPING
You can enjoy FREE shipping on all online orders above $150. In the event that you are below the free delivery minimum, you can select the standard delivery or 2-hour delivery.
WHAT HAPPENS IF I'M NOT AROUND WHEN MY PACKAGE ARRIVES?
We use local couriers to facilitate the delivery of our orders. Our driver will contact you before arrival you may advise the driver to keep at your convenient place, rescheduling delivery subject to available date and time slots.
DOES WINE ADORE SHIP OUTSIDE SINGAPORE
No, we do not ship to international locations.
We plan to be operating in Malaysia soon subscribe and follow us on social media and we will notify you as soon as is possible. Social Media Instagram, Facebook @wineadore
DO YOU DELIVER TO PO BOXES?
No, we are not able to deliver to PO boxes or to restricted zones such as army camps, ports, and airports.
DO YOU DELIVER TO CBD OFFICE AND SENTOSA?
Yes, We do. We use local couriers to facilitate the delivery of our orders.
MY ITEMS HAVE YET TO ARRIVE. WHAT SHOULD I DO?
Should you not be able to receive your items as per the indicated delivery time frame, please email hello@wineadore.com or contact via WhatsApp +65 8358 1690 include your shipping address and Order ID so that we can check your delivery status with our courier.
WHO CAN RECEIVE THE ORDER?
You must be 18 years of age to purchase alcoholic beverages from this site and received the delivery package. We reserve the right to request a valid photo ID for verification.
DO YOU OFFER SELF COLLECTION SERVICE?
No, we do not offer self-collection service currently.
